Can Mateu Privacy Policy - Personal Data Protection

We appreciate your interest in our Can Mateu website. Protecting your privacy is of utmost importance to us. Therefore, we have developed this Privacy Policy which describes how we collect, use, disclose, and protect your personal information when you use our website. By accessing and using our website, you agree to the practices described in this policy.

1. Information We Collect:

Information Provided by You: When you use our website to make a reservation or contact us, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, reservation preferences, and any other information you choose to provide in the reservation or contact forms.
Automatically Collected Information: In addition to the information you provide, we may automatically collect technical and browsing information when you visit our website. This may include your device's IP address, the type of browser you use, the pages you visit on our website, the duration of your visit, and other statistics related to your interaction with our site.

2. Use of Information:

We use the information collected for the following purposes:

Reservation Processing: We use the information you provide when making a reservation to manage and process your reservation request, communicate with you about the reservation, and provide you with information related to your stay at our rural house.
Website Improvement: We may use technical and browsing information to analyze the use of our website, identify areas where we can improve, and optimize the user experience.
Communications: We may use your information to communicate with you regarding your reservation, send you updates or news about Can Mateu, and respond to your inquiries.

3. Sharing of Information:

We do not share your personal information with third parties except in the following cases:

Service Providers: We may share your information with service providers who assist us in managing and processing reservations, as well as other operations related to our website. These service providers are required to protect your information and use it only for the purpose it was provided.
Legal Requirements: We may disclose your information if required by law, to comply with a legal process, or to protect the rights and safety of Can Mateu.

4. Protection of Information:

We take security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of Internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

5. User Rights:

Under applicable law, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the information we hold about you. If you wish to exercise these rights, please contact us using the contact details provided below.

6. Changes to This Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with new legal requirements. We recommend that you review this policy periodically to stay informed of any changes. The date of the most recent update will be shown at the top of this page.

7. Contact Us:

If you have any questions or concerns about this Privacy Policy or about how we handle your personal information, please feel free to contact us using the following details:

  • Email: hello@canmat.eu
  • Address: Can Mateu, 17410 Sils, Girona